Customer Support & Contact
Please see below if you require any further information about our products: -
Warranty Details
Aftercare & Repairs
Contact us
Please contact us if you have any questions or queries regarding Apiar
FAQs
For the answers to the most frequently asked questions, please see below: -
Given the custom nature of our timepieces, the manufacturing process takes between 4-6 months. You will receive regular updates as your order progresses, and accurate delivery date information once the order is ready to be shipped.
You’ll find the words “10 bar” engraved on the underside of all of our watches. To qualify for said certification they have been rigorously tested in line with ISO 22810. This testing regime ensures the robustness of the watch not only during a maximum pressure event of 10 bar but also for prolonged submersion underwater whilst also withstanding thermal shock when moving across temperature gradients.
At Apiar, each of our Invenire timepieces is meticulously crafted and personalised to your specifications. They are made-to-order, ensuring that each watch is as unique as the individual who wears it. Owing to this bespoke nature of our production process, we regret that we are unable to offer refunds on purchases.
At Apiar, we stand by the enduring quality of our Invenire timepieces, offering a comprehensive 2-year warranty with every purchase. We believe in the longevity of our watches, and we want you to enjoy them with peace of mind. Beyond the warranty period, our commitment to your satisfaction continues with our dedicated servicing program. We are here to ensure that your Invenire keeps ticking as beautifully as the day you first adorned your wrist with it, now and for the many years to come.
If you have any questions, please email us at [email protected].