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Frequently asked questions

For the answers to the most frequently asked questions, please see below: -

How soon will I receive my order?

Given the custom nature of our timepieces, the manufacturing process takes between 4-6 months. You will receive regular updates as your order progresses, and accurate delivery date information once the order is ready to be shipped.

Are Apiar watches water resistant?

You’ll find the words “10 bar” engraved on the underside of all of our watches. To qualify for said certification they have been rigorously tested in line with ISO 22810. This testing regime ensures the robustness of the watch not only during a maximum pressure event of 10 bar but also for prolonged submersion underwater whilst also withstanding thermal shock when moving across temperature gradients.

Do you offer refunds?

At Apiar, each of our Invenire timepieces is meticulously crafted and personalised to your specifications. They are made-to-order, ensuring that each watch is as unique as the individual who wears it. Owing to this bespoke nature of our production process, we regret that we are unable to offer refunds on purchases.

Do you offer a warranty on your watches? And if so, what does it cover?

At Apiar, we stand by the enduring quality of our Invenire timepieces, offering a comprehensive 2-year warranty with every purchase. We believe in the longevity of our watches, and we want you to enjoy them with peace of mind. Beyond the warranty period, our commitment to your satisfaction continues with our dedicated servicing program. We are here to ensure that your Invenire keeps ticking as beautifully as the day you first adorned your wrist with it, now and for the many years to come.

Who should I contact if I have a question about my Apiar watch?

If you have any questions, please email us at info@apiar.co.uk.

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Apiar London Ltd
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Registered in England at 26 Seacole Walk, London, SW17 0ZH.
‍This isn’t a store or mailing address, so don’t visit us or send mail here! Here’s how to contact us.
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Company Number: 14513888
VAT Number: 453 9081 80

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